New officers to help residents and businesses stay safe by complying with COVID-19 regulations in the Folkestone & Hythe district have taken to the streets for the first time.

Two community support officers – funded by central government – will give clear information on how to stay safe and reduce the risk of spreading the infectious disease.

This includes promoting the NHS Test and Trace app, visiting businesses to ensure appropriate measures are in place, and having conversations with members of the public where necessary.

The officers will complement the work already carried out by Folkestone & Hythe District Council’s Community Safety Unit, environmental health teams and area officers – as well as Kent Police.

Cllr Stuart Peall – F&HDC Cabinet Member for Enforcement, Regulatory Services, Waste & Building Control – said: “Throughout this pandemic, we’ve wanted to work with the community to help keep everyone as safe as possible.

“These new officers aren’t here to catch people out – they are out on our streets to support and guide residents and businesses who may inadvertently be breaching COVID-19 regulations without realising.

“If individuals repeatedly refuse to engage with our community support officers – or if they see something of particular concern – they will raise this with officers and partners in our Community Safety Unit.”

Both officers started their new roles earlier this month, advising individuals about the restrictions currently in place and the simple steps that can be taken to keep the COVID-19 rate down in the district.

Cllr Jenny Hollingsbee, F&HDC Cabinet Member for Communities, added: “They’ve already been out-and-about and received a lot of positive feedback from members of the public and businesses.

“The community support officers symbolise how we can get through this as a district. Together – even when apart – we are stronger.”

For the latest information about COVID-19 and our response, visit


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